Terms of Service

Last updated: September 2026

Welcome to Reldaven. Throughout these Terms of Service, the terms “we”, “us” and “our” refer to Reldaven. By visiting our website, purchasing from us, or using any part of our services, you agree to be bound by these Terms of Service.

1. Online Store Terms

By using this website, you confirm that you are legally able to enter into a binding agreement in your country or region.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our website.

Any breach of these Terms may result in termination of your access to our services.

2. Products and Services

We aim to display our products, descriptions, images, pricing and other information as accurately as possible.

However, product appearance, colours, packaging, materials, dimensions or other minor details may vary due to screen settings, supplier updates, manufacturing changes or product revisions.

We reserve the right to:

• Limit sales to any person, region or jurisdiction
• Limit quantities available for purchase
• Modify or discontinue products
• Change pricing or promotions
• Correct errors or inaccuracies

All products are subject to availability.

3. Pricing and Payment

Prices may change without notice.

You agree to provide accurate and complete billing, shipping and payment information when placing an order.

We reserve the right to refuse, cancel or limit an order where we reasonably believe there has been:

• Fraudulent activity
• Unauthorized payment
• Incorrect pricing
• Product availability issues
• Misuse of our website
• Incorrect or incomplete customer information

If an order is cancelled after payment has been collected, eligible amounts will be refunded to the original payment method where appropriate.

4. Orders

Submitting an order does not guarantee acceptance.

We may refuse or cancel an order for reasons including:

• Product availability
• Payment issues
• Shipping restrictions
• Suspected fraud
• Pricing or listing errors
• Incorrect order information

If we cancel an order after payment has been received, an appropriate refund will be issued.

5. Shipping and Delivery

Shipping estimates are provided for guidance and are not guaranteed delivery dates.

Delivery times may vary due to:

• Carrier delays
• Customs processing
• Weather
• Peak periods
• Supplier delays
• Incorrect address information
• Other circumstances outside our reasonable control

Customers are responsible for providing accurate shipping details.

Please refer to our Shipping Policy for more information.

6. Returns and Refunds

Returns, replacements and refunds are handled according to our Refund Policy.

Please review the Refund Policy before placing an order.

Nothing in these Terms is intended to remove any consumer rights that apply under applicable law.

7. Digital Products

Where we offer digital products, downloads, ebooks, files or other electronic content, these are intended for the purchaser’s personal use unless otherwise stated.

Digital products may not be:

• Resold
• Redistributed
• Reproduced commercially
• Shared publicly
• Republished without permission

Refund eligibility for digital products may differ from physical products and will be handled according to our Refund Policy and applicable law.

8. Accuracy of Information

We make reasonable efforts to ensure information on our website is accurate.

However, there may occasionally be errors involving:

• Pricing
• Product descriptions
• Availability
• Promotions
• Shipping information
• Images
• Other store information

We reserve the right to correct errors, update information or cancel affected orders where necessary.

9. Intellectual Property

Unless otherwise stated, all original content on our website, including:

• Branding
• Text
• Graphics
• Logos
• Images
• Layouts
• Designs
• Digital content

is owned by or licensed to Reldaven.

You may not copy, reproduce, distribute, resell or commercially exploit our content without permission.

Purchasing a product does not transfer ownership of intellectual property rights.

10. Third-Party Services

Our store may rely on third-party providers, including:

• Shopify
• Payment processors
• Shipping providers
• Analytics services
• Marketing platforms
• Other service providers

These third parties may process information or provide services necessary for our store to operate.

Your use of certain third-party services may also be subject to their own terms and policies.

We are not responsible for third-party websites, platforms or services that we do not control.

11. Prohibited Uses

You may not use our website:

• For unlawful purposes
• To violate laws or regulations
• To commit fraud
• To infringe intellectual-property rights
• To submit false information
• To transmit harmful software
• To interfere with website security
• To collect personal information unlawfully
• To misuse our products or services

We may restrict access where these Terms are violated.

12. Disclaimer and Limitation of Liability

We aim to provide reliable products and services, but we do not guarantee that our website will always operate without interruption or error.

To the fullest extent permitted by law, Reldaven will not be liable for indirect, incidental, special or consequential losses arising from use of our website, products or services.

Nothing in these Terms excludes liability where doing so would be unlawful.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold Reldaven harmless from claims, losses, damages or expenses arising from:

• Unlawful use of our website
• Violation of these Terms
• Misuse of our products or services
• Infringement of third-party rights

14. Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to remain in effect.

15. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website after changes are published may constitute acceptance of the updated Terms where permitted by law.

16. Governing Law

These Terms will be governed by the laws applicable to our business and customers, subject to any mandatory consumer protections that apply in the customer’s jurisdiction.

17. Contact Information

Questions about these Terms of Service can be sent through the contact information provided on our website.